54bdt Privacy Policy — How We Handle Your Personal Data

Introduction

54bdt's Commitment to Your Privacy

54bdt ("we", "us", "our") is committed to protecting the personal data of every player who uses our platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the conditions under which we may share it with third parties, the measures we take to keep it secure, and the rights available to you as a data subject. This policy applies to all users of the 54bdt website and related services, regardless of whether you access the platform from Dhaka, Chittagong, Sylhet, Khulna, or any other location in Bangladesh.

By registering an account with 54bdt or by continuing to use the platform after this policy has been published, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you should not use the 54bdt platform. We may update this policy from time to time; the "Last updated" date at the top of this page indicates when it was most recently revised.

At a Glance

Key Privacy Facts About 54bdt

The following cards summarise the most important points of this policy. They do not replace the full policy text — please read all sections below.

Full Policy

Complete Privacy Policy

• Section 1
  Information We Collect
  54bdt collects personal information from you in the following circumstances: (a) Registration data — when you create an account, we collect your full name, date of birth, mobile phone number, email address, and the location from which you are registering. (b) Identity verification data — when we perform KYC checks, we may collect a copy of your government-issued identity document (such as a National ID card or passport) and proof of address. (c) Payment data — when you make a deposit or withdrawal, we collect your payment method details (for example your bKash or Nagad mobile number, or partial card details). We do not store full card numbers on our servers. (d) Usage data — we automatically collect information about how you use the platform, including your IP address, device type, operating system, browser type, pages visited, session duration, and game activity. (e) Communication data — if you contact our support team via live chat or email, we retain records of that correspondence.
• Section 2
  How We Use Your Information
  54bdt uses the personal data we collect for the following purposes: (a) Account management — to create and maintain your player account, verify your identity, process deposits and withdrawals, and provide customer support. (b) Service delivery — to provide you with access to sports betting, casino games, slots, and other platform features. (c) Regulatory compliance — to conduct identity verification (KYC) and anti-money laundering (AML) checks as required by applicable regulations, and to maintain records for audit purposes. (d) Fraud prevention — to detect, investigate, and prevent fraudulent activity, cheating, and other misuse of the platform. (e) Responsible gaming — to monitor betting patterns that may indicate problem gambling behaviour and to enforce any responsible gaming restrictions activated by you or applied by 54bdt. (f) Communication — to send you important account notifications, transaction confirmations, and, where you have opted in, promotional offers and bonus announcements. (g) Platform improvement — to analyse aggregated usage data to improve the performance, security, and user experience of the 54bdt platform.
• Section 3
  Sharing Your Information with Third Parties
  54bdt does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may share your data with carefully selected third parties in the following strictly limited circumstances only: (a) Payment processors — we share payment details with licensed payment service providers (including bKash, Nagad, Rocket, and card processing partners) solely to process your transactions. These providers are contractually bound to handle your data securely and only for that specific purpose. (b) Identity verification providers — we may share identity documents with regulated KYC service providers to verify your age and identity as required by applicable regulations. (c) Game content providers — game outcome data and session identifiers may be shared with our game providers (such as Evolution Gaming and Pragmatic Play) in order to deliver the games you play. These providers do not receive your contact details or payment information. (d) Legal and regulatory obligations — we may disclose your data to law enforcement agencies, regulatory bodies, or courts when we are legally required to do so, or where we believe in good faith that such disclosure is necessary to prevent fraud or protect the safety of our players or the public. (e) Business transfers — in the event that 54bdt undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.
• Section 4
  Data Security
  54bdt employs a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include: SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers; encrypted storage of sensitive data including identity documents and payment records; access controls that restrict which staff members can view personal data, on a strict need-to-know basis; regular security audits of our platform infrastructure; and secure data disposal procedures for information that is no longer required to be retained. While we take all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact our support team immediately via live chat.
• Section 5
  Cookies and Tracking Technologies
  54bdt uses cookies and similar tracking technologies to operate the platform and improve your experience. We use the following categories of cookies: (a) Essential cookies — these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core platform features. You cannot opt out of essential cookies while using the platform. (b) Analytics cookies — these help us understand how players use the platform by collecting aggregated, anonymised data about page visits, session lengths, and feature usage. This data helps us improve the platform experience. You can opt out of analytics cookies by adjusting your browser settings. (c) Preference cookies — these remember your settings and preferences (for example your selected language or display settings) so you do not need to re-enter them each time you visit. Most browsers allow you to control cookie settings through the browser's "Settings" or "Preferences" menu. Disabling essential cookies will affect platform functionality.
• Section 6
  Data Retention
  54bdt retains personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal and regulatory obligations. Specifically: account and identity data is retained for a minimum of five years following account closure, in line with standard anti-money laundering record-keeping requirements; transaction records are retained for a minimum of five years; communication records (support chat and email logs) are retained for two years. Data that is no longer required to be retained is securely deleted or anonymised. If you request the deletion of your account, we will action that request subject to our legal retention obligations — data that we are legally required to retain will not be deleted until the applicable retention period has expired.
• Section 7
  Children and Minors
  54bdt's services are strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your care has registered with 54bdt, please contact our support team immediately via live chat or by emailing [email protected] so that we can take appropriate action without delay.
• Section 8
  Links to Third-Party Websites
  The 54bdt platform may contain references to third-party game providers and payment services. These third-party services operate under their own privacy policies, which are independent of this policy. 54bdt is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party service you use in connection with 54bdt, particularly your payment providers such as bKash and Nagad. Our platform does not include advertising links to unrelated third-party websites.
• Section 9
  Marketing Communications
  54bdt may send you promotional communications about bonuses, new games, and special offers where you have opted in to receive such communications during registration or via your account settings. You may withdraw your consent to receive marketing communications at any time by updating your communication preferences within your account settings or by contacting our support team via live chat. Withdrawing consent to marketing communications does not affect the delivery of essential account notifications such as transaction confirmations, security alerts, and responsible gaming notifications, which are sent regardless of marketing preference settings.
• Section 10
  Changes to This Privacy Policy
  54bdt reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last updated" date at the top of this page. Your continued use of the 54bdt platform following any such update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically, particularly before making a deposit or sharing additional personal information with us. If we make changes that significantly affect how we handle your personal data, we will endeavour to notify active account holders via their registered email address or via an in-platform notification.

Your Rights

Exercising Your Data Rights

As a player and data subject, you have the following rights in relation to your personal data held by 54bdt: (a) Right of access — you may request a copy of the personal data we hold about you at any time. (b) Right to rectification — if any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. (c) Right to erasure — you may request that we delete your personal data, subject to our legal and regulatory retention obligations described in Section 6. (d) Right to restrict processing — in certain circumstances you may request that we limit how we use your personal data. (e) Right to object — you have the right to object to our use of your personal data for direct marketing purposes at any time. (f) Right to data portability — where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.

To exercise any of the rights listed above, please contact the 54bdt support team via live chat, which is available 24 hours a day, 7 days a week. You may also submit your request in writing to [email protected]. Please include your registered username and a clear description of the right you wish to exercise. We will respond to all data rights requests within 30 days of receipt. In some cases, we may need to verify your identity before we can process your request, to ensure that personal data is not disclosed to an unauthorised person.

Contact Us

Privacy Questions and Data Requests

If you have any questions about this Privacy Policy, the way 54bdt handles your personal data, or wish to exercise any of your data rights, please reach out to our support team via live chat available 24/7 on the platform. You may also contact us by email at [email protected] — please include "Privacy Request" in the subject line along with your registered username so we can prioritise and route your query correctly. Our support team operates in both English and Bengali and can assist with data access, correction, deletion, and marketing opt-out requests.

54bdt is committed to resolving all privacy-related concerns promptly and transparently. If you feel that your privacy concern has not been adequately addressed after contacting our support team, you retain the right to escalate the matter through any applicable legal channels available to you under the laws of Bangladesh. We take all privacy complaints seriously and will investigate each one thoroughly.